FAT LAD GAMESPrivacy Policy
Last updated 2 November 2026
Short version: we collect only what we need to run your licence and the app, we never see your card details, and we don't sell your data or use advertising trackers.
1. Who we are
Fat Lad Games is a trading name of Sean Wood, a sole trader, of 40-42 Town Gate, Wyke, Bradford BD12 9NT. We are the "controller" of the personal information described here under UK data protection law. Contact us at fatladgamesuk@gmail.com.
2. What we collect, and why
| When | What we collect | Why |
|---|---|---|
| You visit this website | Standard server log details: your IP address, the page you asked for and the time. No analytics or advertising cookies. | To keep the site secure and fix faults. |
| You start the free trial | Your computer's ID, its name, the app version, your IP address and when the trial started and ends. | To give one free trial per computer and prevent abuse. |
| You sign up and pay | Your name, email address, optional phone number, whether you are a DJ or a venue, and the plan you chose. Your card is handled entirely by Stripe: we never see or store card numbers, only Stripe's customer and subscription reference numbers. | To set up your licence, take payment, send your key and keep accounting records. |
| You use the app with a licence | Your licence key (stored in protected form), the IDs and names of your computers, app version, when each computer last checked in, and your licence status. Our server also records licence events with your IP address. | To check your licence is valid, limit it to two computers and keep the service secure. |
| You set up your branding | The logo, display name, tagline and colours you give us. | To show your branding on your TV and printed tickets. |
| You make a quiz in the app | A copy of the quiz: its name, questions and answers. Pictures stay on your laptop; we only count them. | To back up your quizzes, help with support and, as set out in our Terms, to include questions in ready-made quiz sets for other customers (without your name or branding). |
| You send a problem report from the app | Your message, any contact details you give, recent app error logs, basic system details (such as the Windows version and screens) and screenshots only if you tick the box. | To investigate and fix problems. |
| You email us | Your email address and what you tell us. | To reply and keep a record of support. |
Our lawful bases are: contract (providing the licence and app you signed up for), legal obligation (keeping accounting and tax records), and legitimate interests (security, preventing abuse of the free trial and improving the app), which we balance against your rights.
3. Who we share it with
We don't sell your information. We use a small number of services to run Fat Lad Games, and they only handle your data on our behalf:
- Stripe takes card payments and manages subscriptions.
- Resend sends the emails that deliver your licence key.
- Hostinger provides the server this website and the licence service run on.
- Google (Gmail) handles the support email inbox.
Some of these providers may process data outside the UK. Where they do, they use recognised safeguards for international transfers. We may also share information where the law requires it.
4. How long we keep it
We keep your account and licence information while you have a licence, and afterwards for as long as UK tax and accounting rules require us to keep payment records (generally up to six years). Trial records, activity logs and problem reports are cleared out from time to time once they are no longer needed. You can ask us to delete your information sooner (see your rights below), except where the law says we must keep it.
5. Cookies
This website doesn't set cookies and doesn't use analytics or advertising trackers. When you pay, Stripe's checkout page may set its own cookies; see Stripe's own policy for details.
6. Your rights
Under UK data protection law you can ask us to: give you a copy of your information, correct it, delete it, restrict how we use it, give it to you in a portable form, or stop using it where we rely on legitimate interests. Email us at fatladgamesuk@gmail.com and we will reply within one month.
If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.
7. Security
Licences are digitally signed, keys are stored in protected form, card details never reach our server, and the service is served over HTTPS. No system is perfectly secure, but we take reasonable steps to protect your information.
8. Changes to this policy
If we change this policy we will update the date at the top and, for significant changes, tell licence holders by email.